Password Reset Instructions

Our Windows Password Reset tool can be created using either a USB thumb-drive or blank CD/DVD-r.

USB 4.5.9USB or CD/DVD 4.5.5

Creating your Password Reset tool on USB thumb-drive

Begin by downloading the file below using any Windows PC

Password Reset Image File Download Download – 625 MB
The Password Reset image file may take a few minutes depending on your internet speed

Once the download is finished, insert a USB flash-drive into your computer
insert-usb

Double click the Password Reset file you previously downloaded
The file will most likely be in your Downloads folder
password-reset

The Rufus USB Creation tool will launch – It may take a few moments

Click Yes on the User Account Control Prompt
Rufus runs directly from the file & will not install or make any changes to your computer
rufus-user-account-control

The USB creation tool will open
Rufus

Confirm the top area shows your USB device & the other 2 are as shown
Click the icon shown next to the blue arrow shown below
rufus2

Browse to the file named Password Reset & click to highlight the file then click Open
password-reset-create

Click Start at the bottom of the Window
After a short wait, your USB drive will be ready
Rufus3

These files should show on USB drive when finished

files-on-usb

Click here to run your reset USB

Creating your Password Reset tool

  Begin by downloading the file below using any Windows PC

Password Reset Tool File Download Download – 175 MB
The Password Reset image file may take a few minutes depending on your internet speed

Once the download is finished, insert a USB flash-drive, CD-r or DVD-r into your computer
insert-usb   insert-cd-dvd

Double click the PWR_4.5.5_Std.exe file you previously downloaded
The file will most likely be in your Downloads folder
launch_icon

Click Yes on the User Account Control Prompt
Rufus runs directly from the file & will not install or make any changes to your computer

user-account-control

The Password Reset creation tool will open, click your media type USB or CD/DVD

install_file

Check that your media device is present and click Begin copying for USB or Begin burning for CD/DVD

install_usb   install_cd

If creating the USB version and your device isn’t showing, use our alternate version above

When the progress bar reaches 100% your device is ready

install_usb5   install_cd2

Cick here to run your reset device