How to Reset Windows Email Account
This tutorial will show you to reset Windows email account protected computers. A new feature with Windows 8 &10, is creating logins associated with an email account. These accounts are supposed to help with certain aspects of using Windows, however, the password for any account like this, is controlled by the email server, instead of the local SAM file that a normal account does.
Since to reset Windows email account is not possible, you must contact your email provider to reset your password, or use the instructions below. Without knowing the email password, there is no way to access the account. You can still log in to your computer and get to your data using this information, as well as establish a new account to continue using your computer normally.
What you do to reset Windows email account protected computers, is reset and enable the Administrator account, rather than the account you usually use for the machine. Password Reset allows you to enable accounts, as well as reset them. After you reset the Administrator user you will need to click on the Enable button to the left of the Reset button. Then save your changes.
After you’ve completed these steps, restart the machine as per the instructions. When you get to the login screen, you will then have the Administrator account as a user to log into as well. If you don’t see the account, press Del or the back arrows on the screen. Now you can simply log into the Administrator account. Once the account has been logged into, you can then use the Control Panel to create a new account to replace the old one you can’t access any longer.
Once you’ve created your new account, log out of Administrator and into the new one. You will want to get any files you may have on the old account, such as pictures, music and any other documents etc. These files will be located on the C: drive, under a folder called Users. Then within that folder, there will be one with the name of your old account, and within that folder, you will have a number of folders and files. Desktop and My Computer are the only folders you will really be concerned with.
Once you have your new account set up, you can then remove the old account via the Control Panel. When removing it, you will be asked if you want to remove any files associated with it as well, I recommend saying No, so you have them still available should you realize that you might not have retrieved something you still need.
Once finished, I recommend you disable the Administrator account again.
To disable your Administrator account, see my post HERE.